Data Protection Policy

bm98's Privacy Policy

This policy explains how we handle and protect the personal information of players using the bm98 platform.

Last updated: 29 October 2026

Contents

  1. Introduction
  2. Types of personal information collected
  3. How information is collected
  4. Purposes for using information
  5. Information sharing and disclosure
  6. Data retention period
  7. Cookies and tracking technologies
  8. Players' rights
  9. Third-party services and links
  10. Protection of minors
  11. Security measures
  12. Policy changes
  13. Contact us

1. Introduction

bm98 treats the protection of personal information of players in Myanmar as a serious responsibility. This Privacy Policy explains in detail how we collect, use, retain, and protect the personal information of players using the bm98 platform.

By accessing bm98's website, registering an account, or using our services, players agree to the terms set out in this policy. Please read it carefully before using the platform.

This policy applies to bm98's website, mobile platform, and all related services. If any part of the policy is unclear, please contact us at [email protected].

2. Types of Personal Information Collected

bm98 collects the following types of personal information from players.

2.1 Information Provided Directly by the Player

  • Full name
  • Date of birth (to confirm the player is 21+)
  • Email address
  • Phone number
  • Payment details (KBZPay, Wave Money, AYA Pay, CB Pay account numbers)
  • Mailing address

2.2 Automatically Collected Information

  • IP address
  • Browser type and version
  • Game history and deposit / withdrawal records
  • Login frequency and login times
  • Device and operating system information
  • Information collected via cookies

2.3 Information We Do Not Collect

bm98 does not intentionally collect religious beliefs, political opinions, health information, or any other specially classified personal data without the player's consent.

3. How We Collect Information

We obtain players' personal information through the following methods.

  • Account Registration: Information provided when a player opens an account with bm98
  • Payment Processing: Information required when making deposits or withdrawals
  • Service Usage: Information recorded automatically while playing on the platform
  • Customer Support: Information received when contacting us via 24/7 Live Chat or email
  • Cookies and Tracking Technologies: Information collected automatically during website visits

4. Purposes for Using Information

bm98 uses players' personal information only for the following purposes.

4.1 Service Delivery

Player information is used to create and register accounts, support gameplay, and process payments smoothly.

4.2 Security Checks

Player information is used to prevent financial fraud, protect accounts from unauthorised access, and keep players safe.

4.3 Customer Support

Player information is needed to effectively handle enquiries, complaints, and support requests.

4.4 Legal Obligations

Information may be retained where necessary to comply with applicable laws, regulations, or requests from authorised legal authorities.

4.5 Platform Improvement

We may carry out anonymised, aggregated analytics based on players' playing patterns and preferences to improve bm98's services.

5. Sharing and Disclosure of Information

bm98 does not sell, rent, or transfer players' personal information to third parties. It may be shared only in the limited circumstances below.

  • Service Providers: Partners who are essential to delivering bm98's services — such as payment processors, IT infrastructure providers, or security verification providers — may receive relevant data, but they operate under bm98's instructions and may not share it further.
  • Legal Requests: Information that must be disclosed by law when a legitimate request is received from an authorised authority
  • Business Changes: In the event of a major business change such as a merger, sale, or acquisition involving bm98, players will be notified in advance and information may be transferred accordingly.

6. Data Retention Period

bm98 retains players' personal information in accordance with the following principles.

  • Relevant information is kept for as long as the account remains active.
  • After an account is closed, information that must be retained due to legal obligations is kept in accordance with the applicable legal requirements.
  • When those periods end, personal data is securely deleted or retained only as anonymised aggregate data.

7. Cookies and Tracking Technologies

The bm98 website uses cookies to improve the browsing experience for players.

7.1 Types of Cookies

  • Essential Cookies: Cookies required for the website to function properly — session cookies, security cookies
  • Functional Cookies: Cookies that remember players' preferences (language selection, display settings)
  • Analytics Cookies: Cookies collected to understand website browsing patterns and improve the platform

7.2 Cookie Controls

Players can block or delete cookies through their browser settings. Please note that blocking cookies may cause some platform features to not work as normal.

8. Players' Rights

Every player on the bm98 platform has the following rights regarding their personal data.

8.1 Right to Access

You can request to view what personal data bm98 holds about you. When such a request is made, we will act promptly unless a mandatory legal restriction applies.

8.2 Right to Correction

If there are errors or incomplete details in your personal data, you can request corrections through [email protected].

8.3 Right to Deletion

You can request deletion of your personal data, unless it must be retained to meet applicable legal obligations.

8.4 Right to Object

You have the right to object to the use of your personal data for purposes you do not want, provided no overriding legitimate reason applies.

For any questions about these rights, you can contact us at [email protected]. You can also reach us through our 24/7 Live Chat.

9. Third-Party Services and Connections

The bm98 platform works with third-party services such as payment processors (KBZPay, Wave Money, AYA Pay, CB Pay, banks) and game providers.

We only share the minimum data necessary for the purpose of providing a good service to our partners. Those partners have their own privacy policies that apply to their own operations, so we encourage you to read their policies when using their services.

10. Protection of Minors

The bm98 platform is for people aged 21+ only. We do not intentionally collect personal data from anyone under 21.

If a player is found to be under 21 during verification, their personal data linked to the account will be immediately deleted and the account will be closed. No person under 21 may use bm98.

11. Security Measures

bm98 implements technical and organisational security measures to protect players' personal data from unauthorised access, disclosure, alteration or destruction.

  • SSL Encryption: All data transfers between players and the bm98 server are protected with SSL (Secure Socket Layer) encryption
  • Access Controls: Staff who can access players' personal data are strictly limited to those who genuinely need it
  • Data Encryption: Sensitive personal data is stored on the server in encrypted form
  • Security Audits: Regular security reviews and assessments of the platform are conducted

However, players should understand that no digital system can guarantee complete protection. bm98 is committed to protecting your data with the best security measures available.

12. Policy Changes

bm98 may update this Privacy Policy from time to time. For significant policy changes, players will be notified via an announcement on the website or by email to their registered address.

If you continue using the bm98 platform after a policy update, you will be considered to have accepted the revised policy. We therefore recommend reviewing the policy regularly.

13. Contact Us

If you have any questions, requests, or complaints regarding bm98's privacy policy, you can reach us through the following channels.

  • Email: [email protected]
  • Live Chat: You can contact us in Burmese through the 24/7 Live Chat on the bm98 website

We will do our best to respond to every question from our players, and bm98 takes all matters related to personal data protection seriously.

Privacy Protection Quick Answers

Here are answers to the most frequently asked questions from players about personal data.

bm98 collects personal information you provide during account registration, such as your name, email, phone number, date of birth, and payment details. It also automatically collects data from your platform activity, including IP address, game history, and device information. See section "2" of this page for more details.

bm98 does not sell or rent players' personal information. It is shared only on a limited basis with partners involved in delivering services (such as payment service providers), and those partners operate strictly under our instructions. Information may be disclosed in accordance with the law only when there is a valid legal request.

If you would like to view or update your personal information, you can submit a request to [email protected]. You can also reach us via 24/7 Live Chat, where support is available in Myanmar language. bm98 will process your request within legal limits.

Necessary information is retained for as long as the player's account remains active. After the account is closed, any remaining personal information is securely deleted once the appropriate retention period has passed, except where it must be kept due to legal obligations.

Payment information for KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfers is protected using SSL encryption. Data is transferred only through encrypted channels when communicating with payment partners. We do not store full card numbers or sensitive payment data on our servers.

You can continue using the platform if you block some cookies, but certain functions — such as remembering your login session or language settings — may not work as expected. We recommend keeping only the essential cookies enabled for the best experience on the platform.

If there are significant changes to the policy, bm98 will announce them on the website and may notify you at your registered email address. You can also check the "Last updated" date at the top of this page. We recommend checking for policy updates whenever you visit the website.